We believe that keeping it simple works and is a big part of why more than 75% of our customers have been with us for 5 years or more.What makes us different?
Such is the importance of IT to your business, you need to be sure you can trust your IT partner. Our mindset is a simple one that promises great service and gets results.
Our customers tell us we’re good listeners. We believe listening is a powerful and creative force and, in our experience, people are drawn to those who listen best. It’s the foundation on which trust is built.
While it might sound obvious, good listening means we get the bigger picture. In fact, it’s so important to us we think two sets of ears are better than one. That’s why every single customer is assigned a Commercial Account Manager and a Technical Account Manager. Two people who hear the same conversation but see it from different perspectives to help ensure we always arrive at the best possible solution for your business.
But trust is earned, not given. We understand that how you see us is determined by our actions in the moments of truth – critical events in our relationship, whether that’s the first time we meet or the first time you genuinely depend on our response in a crisis. So, we dedicate ourselves to making these instants as positive and confidence-inspiring as possible.Case Studies
In the spirit of partnership, we endeavour to be open and honest always. We’re highly accredited in all that we do, but in the event we believe something is outside of our capabilities, we’ll bring expert partners to the table as part of your project.
Finally, we always stand by our word, so if we’ve made a commitment we see it through. End.
To modernise their infrastructure and make it ready to respond to the unthinkable, Arnold Laver – one of the UK’s leading timber merchants - turned to Highlander to transform the IT driving its business.
Building services engineers, Troup Bywater + Anders now recoups more than 100 hours of lost employee productivity every week after deploying the latest in enterprise storage.
To cover shortfalls in knowledge and resource, UK Broadband complements its own team with specialist skills that help run the critical databases that underpin their services.
A hybrid infrastructure has enabled The Bulwell Academy to put the right foundations in place to help technology play a fuller role in their learning environment.