Cloud telephony: exploring the value of a flexible phone system


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In recent weeks many businesses have adopted new practices to assist with home working, moving quickly to action an existing continuity plan to help their team work effectively from outside of the office. Although these cover a number parts of an IT estate, one often overlooked area is the business' telephony response, but a cloud-based solution can offer peace of mind and flexibility.

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Home comfort: How to protect your remote users


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Amidst the unprecedented situation in which we all find ourselves, we often hear how we must adjust to the ‘new normal’. That sentiment extends beyond our daily routine to the changes to our working environment as a result of the latest government guidelines stipulating home working. Here's our top tips for secure home working.

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IT steps up in time of global crisis


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Like many businesses throughout the world, we’ve been forced to adjust quickly to the challenging and complex scenario in which we all find ourselves as a result of the Covid-19 outbreak. We've been working hard to continue supporting our customers at this difficult time, and I hope that the way in which IT has stepped up in this hour of need will provoke a change in perceptions.

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Hitting the suite spot: notes from SuiteConnect 2019


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Last week, I was once again fortunate enough to attend NetSuite’s pinnacle UK event of the year, SuiteConnect, held at London’s Royal Lancaster Hotel.

We were treated to talks from key NetSuite customers such as eve sleep, PetShop.co.uk and Iron Maiden’s very own Bruce Dickenson, who focussed on NetSuite’s ability to aid his companies’ growth, rather than giving us a rendition of Run to the Hills!

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A vision for the future: How AR/VR is changing the way businesses work


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Only a few years ago the concept of virtual reality may have sounded more like something out of a science fiction film than a valuable workplace tool, but recent innovations in augmented and virtual reality (AR/VR) technology are creating new possibilities for businesses that are starting to make a significant impact.

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Our Dell Technologies World download


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Earlier this month I was delighted to once again attend the incredible Dell Technologies World, the industry giant’s annual conference. An event that attracts an audience on a global scale, it was somewhat fitting that it should be held in Las Vegas, Nevada, a city famed for its themed hotels and attractions inspired by major cities from all over the world.

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California Dreamin’: Contemplating the future of cloud


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Last month I was fortunate enough to travel to sunny San Diego, California, home of many of the world’s most esteemed technology vendors, for a major cloud summit. It was a privilege to represent Highlander, one of only three UK partners in attendance, and gain some incredible insights into the future of cloud and the strategies and practices already taking effect in the US, which could very soon be making their presence felt back here in the UK.

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