Cloud telephony: exploring the value of a flexible phone system


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In recent weeks many businesses have adopted new practices to assist with home working, moving quickly to action an existing continuity plan to help their team work effectively from outside of the office. Although these cover a number parts of an IT estate, one often overlooked area is the business' telephony response, but a cloud-based solution can offer peace of mind and flexibility.

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Home comfort: How to protect your remote users


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Amidst the unprecedented situation in which we all find ourselves, we often hear how we must adjust to the ‘new normal’. That sentiment extends beyond our daily routine to the changes to our working environment as a result of the latest government guidelines stipulating home working. Here's our top tips for secure home working.

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Microsoft Teams: our top 4 features


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Your people are keen to collaborate. They want to communicate quickly, share their ideas in one place and work together in real time to complete projects. As a result, giving your people the tools they need to do this has become one of IT’s top priorities, especially with so many of us now working remotely. If you’re taking your first steps with a collaboration tool, then there’s no better place to start than Microsoft Teams.

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Five top tips for end user security


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The task of securing the modern network is a continuing challenge for IT teams, especially as users increasingly look to work remotely using a multitude of mobile devices. But much as empowering your users to work the way they like and from wherever they like delivers so much reward, this inevitably exposes a greater level of business risk. The harsh reality is that no matter how secure your network, user action (either intentional or unintentional) is often the most likely cause of security breach.

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Seizing the Office 365 opportunity


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Since its initial release in 2011, many businesses have looked to take advantage of Microsoft’s subscription-based Office 365 offering. It might surprise you to learn however, that the average subscriber uses just 25% of its functionality. There’s a whole host of incredible features already included within Office 365 that could transform the way you work without costing a penny more than you are already paying.

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