As we all attempt to deal with the ongoing impacts of the current coronavirus outbreak, we felt it was important to provide a short update for our customers, including those who depend upon us to deliver their ongoing IT support.
We’d like to reassure everyone that it is currently business as usual at Highlander and we are continuing to deliver all of our service offerings to the usual high standards we strive to maintain at all times.
Equally, we continue to observe the latest advice and guidelines issued by the Government, including taking all the required steps to ensure the safety of both our own team and the customers we engage with on a daily basis.
Our support line is currently experiencing a high volume of calls. We apologise for any inconvenience this might cause and would like to thank you all for your patience at this time.
To help alleviate the volume of calls currently being handled by our support team, we would encourage all customers to log any support issues or enquiries via email where possible and a member of our team will be in touch to assist you in due course.
Please direct any enquiries to firstname.lastname@example.org.
Thank you for your cooperation.