Cloud telephony: exploring the value of a flexible phone system


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In recent weeks many businesses have adopted new practices to assist with home working, moving quickly to action an existing continuity plan to help their team work effectively from outside of the office. Although these cover a number parts of an IT estate, one often overlooked area is the business' telephony response, but a cloud-based solution can offer peace of mind and flexibility.

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Home comfort: How to protect your remote users


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Amidst the unprecedented situation in which we all find ourselves, we often hear how we must adjust to the ‘new normal’. That sentiment extends beyond our daily routine to the changes to our working environment as a result of the latest government guidelines stipulating home working. Here's our top tips for secure home working.

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IT steps up in time of global crisis


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Like many businesses throughout the world, we’ve been forced to adjust quickly to the challenging and complex scenario in which we all find ourselves as a result of the Covid-19 outbreak. We've been working hard to continue supporting our customers at this difficult time, and I hope that the way in which IT has stepped up in this hour of need will provoke a change in perceptions.

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Microsoft Teams: our top 4 features


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Your people are keen to collaborate. They want to communicate quickly, share their ideas in one place and work together in real time to complete projects. As a result, giving your people the tools they need to do this has become one of IT’s top priorities, especially with so many of us now working remotely. If you’re taking your first steps with a collaboration tool, then there’s no better place to start than Microsoft Teams.

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My time at Highlander: Teresa Mansell


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This is the third blog in our ‘My Time at Highlander’ series, where we help you discover more about the amazing people that help to make our team so special. Today, we speak to one of our longest standing employees and much-loved Technical Receptionist, Teresa Mansell.

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4 reasons why Windows 10 is the OS for you


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First released in 2009, Microsoft has now ended support for its Windows 7 operating system, which means your users will no longer receive updates with new functionality, bug fixes or most important of all; security updates. However, change also presents opportunity, and that comes in the form of Microsoft’s latest OS, Windows 10. Having now claimed the title of world’s most popular OS, Windows 10 is the future, and if you still need to upgrade then there’s no better time to do so.

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2019 a top year for Highlander


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Once again the festive break seems to have been and gone in a blink of an eye, and with the Christmas decorations back in the loft, the party poppers packed away and the New Year’s hangovers now (hopefully) no more than a bad memory, attentions here have quickly turned towards the outlook for the new year. Although we’re firmly focused on the year ahead, there’s perhaps no better time to take stock and reflect on all that we achieved in 2019 and start to look forward to what we hope to achieve in the coming months.

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