You ask a lot of your IT. You want it to be fast, you want it to be high-performing, you want it to help your business achieve more than ever – but most of all, you want it to just work. Finding the ideal IT solution that suits your business, your people, and your desired outcomes, however, is no easy undertaking. The answer is a simple one. By turning to industry experts with over 20 years of real-world experience, you gain the benefit of valuable insight from a highly skilled team that knows exactly what will work for you. We get to know your IT even better than you do, and use this knowledge to offer specialist advice that makes the complex challenges of IT feel, well, uncomplicated.
It’s very important to us that you feel confident in our expertise from the off. That’s why from our very first engagement with you, we try to add as much value as we can wherever practically possible. It starts with your own dedicated team, composed of an Account Manager and a Technical Manager, so you receive a constant point of contact on both commercial and technical matters throughout the project and always have someone on-hand ready to talk you through every stage of the process.
This team will initially meet with you to discuss your challenges, your business’ needs, and any future objectives you would like to see your IT achieve. Once we’ve gained a good understanding of what you want from your IT, our engineer will then visit your site to conduct a full survey of your existing infrastructure, informing any recommendations we may have moving forward. Finally, we compile these recommendations into a single, comprehensive proposal to feed back to you, breaking down exactly how we intend to see the project through, and what the cost of this approach might entail. The best thing about it? This entire assessment service is almost always completely free-of-charge.
Everything we do is driven by honesty. We don’t hide our intentions under layers of technical jargon but tell it to you straight. One of our core values is trust, and we do our best to uphold this and earn it from you. Part of this stems from our commitment to provide you with transparent commercial advice. We have proper conversations with you about what could help your business’ IT see a true return on investment (ROI) and demonstrate which technologies and solutions could deliver the results you seek. Ultimately, we want to make a difference to your IT, so will be completely open with you from start to finish in order to make that happen.Look at our track record
To modernise their infrastructure and make it ready to respond to the unthinkable, Arnold Laver – one of the UK’s leading timber merchants - turned to Highlander to transform the IT driving its business.
Building services engineers, Troup Bywater + Anders now recoups more than 100 hours of lost employee productivity every week after deploying the latest in enterprise storage.
To cover shortfalls in knowledge and resource, UK Broadband complements its own team with specialist skills that help run the critical databases that underpin their services.
A hybrid infrastructure has enabled The Bulwell Academy to put the right foundations in place to help technology play a fuller role in their learning environment.